G A L E N E PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, disclosed and shared when you visit or make a purchase from www.galeneswim.com (the “Site”).

 

1. PERSONAL INFORMATION WE COLLECT


When you visit the Site, we automatically collect certain information about your device, including information about your browser type and version, browser plug-in types and versions, operating system and platform, internet protocol (IP) address, time zone setting and location and other technology on the devices you use to access this website. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”


We collect Device Information using the following technologies:

    

  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to make a purchase through the Site, as part of the process, we collect certain information hereinafter called “Order Information” from you as follows:


  • Identity data: your name, username or similar identifier, title.
  • Contact data: billing address, delivery address, email address and phone number.
  • Financial data: details about payments to and from you and other details of products and services you have purchased from us.
  • Profile data: your username and password, purchases or orders made by you, your interests, preference, feedback and survey responses
  • Usage data: information about how you use our website, products and services.
  • Marketing and communication data: your preferences in receiving marketing from us and our third parties and your communication preferences.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 

2. HOW DO WE USE YOUR PERSONAL INFORMATION?


We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmation).  Additionally, we use this Order Information to:


  • Provide and operate the services;
  • Provide you with ongoing customer assistance and technical support;
  • Communicate with you;
  • Screen our orders for potential risk or fraud; 
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; 
  • Where we need to comply with any applicable laws and regulations; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.


You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads


Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.


Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

3. DISCLOSURE OF YOUR PERSONAL INFORMATION


We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 


We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, a search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

4. YOUR RIGHTS


If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.


Additionally, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. 

 

5. DATA RETENTION


When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. If you do not want us to process your Personal Information anymore, please contact us through the contact information below.

 

6. PRIVACY POLICY UPDATES


Please review our privacy policy frequently as we may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons. Changes and clarifications will take effect immediately upon posting on the website. If we make material changes to this policy and you have subscribed to our mailing list, we will notify you that it has been updated through the email, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

 

7. CONTACT US


For more information about our privacy practices, if you have any questions, or if you would like to leave comments or complaints, please email us at: customercare@galeneswim.com


Last update: 20 February 2020